jele58 Privacy Policy

1 Who We Are

This Privacy Policy is issued by jele58 ("jele58," "we," "us," or "our"), the operator of the online gaming platform accessible at jele58.cam (the "Platform"). jele58 acts as the personal information controller in respect of all personal data collected from users of the Platform, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its implementing rules and regulations.

This Policy governs how jele58 collects, uses, stores, shares, and protects personal information relating to players, prospective players, and visitors to the Platform ("you" or "your"). It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jele58.

2 Scope of This Policy

This Privacy Policy applies to all personal information processed by jele58 in connection with your use of the Platform, including but not limited to:

• Registration and account creation;
• Identity verification (Know Your Customer / KYC processes);
• Deposits, withdrawals, and financial transactions;
• Gameplay activity and session data;
• Customer support interactions via Live Chat, Messenger, or email;
• Participation in promotions and loyalty programs; and
• Browsing activity on the jele58 Platform, including cookie data.

This Policy does not apply to the data practices of third-party game providers or payment processors whose products are accessible through the Platform. We encourage you to review the privacy policies of those third parties separately.

3 Data We Collect

jele58 collects the following categories of personal information from players and Platform visitors:

4 How We Use Your Data

jele58 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and administer your jele58 player account, including processing deposits and withdrawals in Philippine Peso.
• Identity Verification: To verify that you meet our age requirement (21 years or older) and to conduct KYC checks required under applicable regulations.
• Service Delivery: To provide access to games, promotions, customer support, and all other features of the jele58 Platform.
• Legal Compliance: To meet our obligations under the DPA, Anti-Money Laundering Act (RA 9160), and other applicable Philippine and international laws.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and unauthorized access to the Platform.
• Responsible Gaming: To monitor player activity for signs of problem gambling and to deliver responsible gaming tools such as deposit limits and self-exclusion to players who request them.
• Platform Improvement: To analyze aggregated usage patterns, improve the Platform's performance, and develop new features tailored to the needs of Filipino players.
• Marketing Communications: Where you have given consent, to send you information about jele58 promotions, new games, and special offers. You may withdraw consent at any time.

jele58 will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required by law, obtaining your consent.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jele58 relies on the following legal grounds to process your personal information:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration.
• Legal Obligation: Processing necessary to comply with requirements imposed by Philippine law, including the AML Act, tax regulations, and PAGCOR reporting obligations.
• Legitimate Interest: Processing carried out for jele58's legitimate business interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Where required by law (e.g., direct marketing communications), we will obtain your explicit consent before processing. You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Data

jele58 does not sell or rent your personal information to any third party. We may, however, share your data with carefully selected third parties in the following circumstances:

• Payment Processors: Financial service providers such as GCash, PayMaya, and partner banks (BPI, BDO, Metrobank) receive the data necessary to process your transactions securely.
• Identity Verification Partners: Third-party KYC and age verification service providers who assist us in confirming player eligibility in line with regulatory requirements.
• Game Technology Providers: Certified game studios and live dealer operators whose games are delivered through the jele58 Platform may receive technical data required to deliver and support their services.
• Regulatory & Law Enforcement Authorities: Where required by Philippine law, court order, or regulatory direction — including disclosures to PAGCOR, the Anti-Money Laundering Council (AMLC), or the National Privacy Commission (NPC).
• IT & Security Service Providers: Technology partners who provide hosting, cybersecurity, and analytics infrastructure operate under strict data processing agreements with jele58.

All third parties with whom jele58 shares personal data are contractually required to handle that data in accordance with the DPA and this Privacy Policy, and to use it only for the specific purpose for which it was shared.

7 Cookies & Tracking Technologies

The jele58 Platform uses cookies and similar tracking technologies to deliver a functional and personalized gaming experience. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game history, and display options to provide a more personalized experience on jele58.
• Analytics Cookies: Help us understand how players use the Platform — which games are most popular, where players encounter difficulties, and how we can improve the overall jele58 experience. Data is aggregated and anonymized.

You may control cookie settings through your browser's privacy settings. Disabling certain cookies may affect the functionality of the jele58 Platform or prevent you from accessing some features. Please note that blocking strictly necessary cookies may prevent you from logging in entirely.

8 Data Retention

jele58 retains your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer.

In practice, this means:

• Account data is retained for the duration of your active registration with jele58, and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC and identity verification documents are retained for the period mandated by PAGCOR guidelines and the AMLC.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained until consent is withdrawn, plus an additional two (2) years for compliance documentation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jele58's data destruction procedures.

9 Data Security

jele58 implements appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jele58's servers;
• Encryption at rest for sensitive data stored in our databases;
• Role-based access controls ensuring that only authorized personnel can access personal data;
• Regular penetration testing and vulnerability assessments of our Platform infrastructure;
• Secure, audited third-party data centres with physical security controls; and
• Staff training on data protection obligations and secure data handling practices.

While jele58 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You play an important role in keeping your jele58 account secure by using a strong, unique password and not sharing your login credentials with anyone.

10 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by jele58:

• Right to be Informed: The right to be told what personal data jele58 collects about you, for what purposes, and how it is processed — as set out in this Privacy Policy.
• Right of Access: The right to obtain a copy of the personal data jele58 holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jele58 holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jele58's legal retention obligations.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: The right to object to processing based on legitimate interests, including direct marketing, automated decision-making, or profiling.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe jele58 has violated your data privacy rights.

To exercise any of these rights, please contact jele58's Data Protection Officer using the details in Section 13 below. We will respond to all verified requests within fifteen (15) business days, as required by the DPA.

11 Children & Minors

The jele58 Platform is strictly for adults. Consistent with Philippine gaming regulations, the minimum age to register and use jele58 is twenty-one (21) years. jele58 does not knowingly collect personal information from individuals under the age of 21.

We employ age verification measures during the registration process and at point of first withdrawal to confirm that players meet the minimum age requirement. If jele58 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will promptly close the account, delete the associated personal data, and return any deposits to the relevant payment method.

If you believe a minor has registered an account on jele58, please contact our support team immediately so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

jele58 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the Policy, we will notify registered players via the email address associated with their account or through a prominent notice on the Platform, at least seven (7) days before the changes take effect.

The effective date at the top of this Policy will always reflect when the most recent version came into force. We encourage you to review this page periodically to stay informed about how jele58 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

The current version of this Privacy Policy supersedes all previous versions in their entirety.

13 Contact the Data Protection Officer

jele58 has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to us through the following channels:

Email: [email protected]
Subject line: Data Privacy Request – [Your Full Name]

Our support team is available 24/7 via Live Chat and Messenger for general inquiries. Formal data subject rights requests submitted by email will be acknowledged within two (2) business days and resolved within fifteen (15) business days, unless the matter requires additional time due to its complexity, in which case we will notify you of the extended timeline.